Two methodologies, both written in practice. Measures are agreed at the outset, observation is separated from judgement, confidence is stated, and trade-offs are made explicit.
Used for strategy, governance and transition work. Five stages, each producing a document the client keeps.
Identify objectives, confirm expectations and timeline, and align desired outcomes to strategic objectives.
Documents of understandingAssess current reality, identify rightsholders and stakeholders, and conduct internal and external research.
Findings and analysisEngage stakeholders, validate alternatives, and define the approach and timeline.
Alternatives and recommendationsDevelop the communication and implementation plans, implement the change and sustain it.
Implementation documentsDebrief, evaluate impact on outcomes, and document lessons and next recommendations.
Impact and return reportThe companion approach, used where the principal intervention is a programme, a convening or a learning process.
| Phase | Question it answers | Artefact |
|---|---|---|
| Assess | What is the situation, and what would count as evidence that it had changed | Assessment report and agreed measures |
| Design | What arrangement would produce that change, and what does each option commit the organisation to | Options paper with trade-offs stated |
| Deliver | What happens when the arrangement meets the organisation | Status reporting and adjustment record |
| Evaluate | What changed, measured against the standard set at the outset | Impact report |
| Measure | Runs through all four phases | Instruments defined at Assess, collected throughout |
Each phase produces something usable on its own. An organisation can commission Assess alone and receive a report that stands whether or not the work continues.
Within Assess and Evaluate, the sequence is context, evidence, interpretation, implications and actions. Confidence is stated for each finding. Where evidence supports more than one reading, both are presented.
Instruments used within an engagement. They sit at the boundaries between phases, so each decision to continue arrives at a visible point with a defined scope.
Modules have been delivered in Canada, the United Kingdom, Germany, Australia, New Zealand, Ethiopia and Malaysia. The methodologies were developed while running a university executive education business whose work received the Canadian Council on Learning Award for Excellence in Learning (2009).
Who is responsible for what, how the work moves through the institution, what evidence informs it and where decisions are made, settled before substantive choices begin.
Protocols set out who is consulted, what is asked, how responses are recorded and how they enter the decision. Where consultation cannot change a decision, that is stated in advance.
Near, planning and long horizons, with observed conditions separated from projections and the assumption behind each projection named.
Strategic choices put as commitments with a stated cost. Where choices cannot all be pursued at once, that is made visible.
Every finding carries a stated confidence, and the severity of what was found is preserved as material moves up to the board.
Each phase closes with a record of what was committed, what remains open, what was rejected and why, and who owns each item next.
